Saving Yourself the Trouble: Avoiding the Latest Technology Trends
Feb 7 in
Smart Management Guest post by Kate Manning
Many businesses that were able to survive the economic downturn did so by keeping a careful eye on every penny. This cost-cutting mindset seems to be the new norm, especially when it comes to spending money on the latest technology. It doesn’t take an online finance degree to see that products and services that take the place of indispensable business utilities should be invested in, while those technologies that are trendy, but do not help to improve the bottom line should be avoided.
The very first step in using technology is to use it to keep basic business tools, like company websites, maintained. Due to the rapid change in industries and technological advances, top class websites can become obsolete in as little as three years. Keeping them updated does not cost much, but is essential when it comes to projecting the image of a company. Check to see if your company website has a high page rank on Google. If your page rank turns out to be low, you may want to invest in some high quality content. This is not an expensive prospect and provides a company with good visibility. Likewise, if your company is selling products or services online, then it is important that the buying system is easy to use and quick to respond. A 10- to 15-second delay in the appearance of a Web page can result in a 15 percent – 20 percent loss in sales. Since a website is relatively inexpensive to set up and update and gives a company positive returns, every business should invest in building and maintaining a website.
Similarly, if your business does online sales and does not need a brick and mortar location, you should not invest in the construction of a nice office or retail location. There are companies that use technology to give a larger, more professional image of a company to incoming callers by routing calls smoothly to small or home office, eliminating the need for an on-site attendant. They can even give a company’s remote employees an 800 number to make it look like the employee is working out of the office.
These days, it seems like nearly everyone has a smart phone and uses Google Maps and other location identifying services to get around. It's a good idea, if your business has a location, to register with Google Maps so that customers can find your business easily.
Another tool that businesses can use to save costs is Skype for Business. Skype, and other similar setups that offer more than just VoIP calls, generally have big file sharing capabilities, face-to-face video calls, and business control panels where employees can set up accounts and allocate credit. These types of services help to save on travel costs and allow employees to stay connected when they do have to travel, thus improving efficiency.
Cloud computing is another new technology that is cost effective for many businesses. Cloud computing is Internet-based computing that uses shared servers to provide resources, software, and data to computers on demand. Moving disaster recovery to the cloud makes great sense, since it is more affordable for many businesses, as there are no storage and hardware replicating costs involved. Cloud computing also allows companies to do away with any server-management costs and headaches. However, if your company is thinking in terms of utility-billing using the cloud, it is not really any cheaper in the long run, and there may be other disadvantages as well, so just because it is the latest technology trend, does not mean that it is perfect for every business.
Investing wisely in technology requires long term planning. Start by determining which areas your company plans to grow and develop in the coming years. Next, make one person in the organization responsible for tracking IT trends that can help the business, based on the direction the company is headed.
With an explosion of technologies on the horizon, not all are going to be suitable for all types of business. There is no point in investing in technologies that do not bring a return just because everyone else is doing it. After all, when it comes to technology, one size does not fit all.
Kate Manning is a business major who has worked under others and as a self-employed entrepreneur. She currently owns and manages her own business in Washington State.




